Privacy Policy

1. Who we are

Novaleap 360 (“we”, “us”, or “our”) is a sales effectiveness and communication training consultancy based in Dubai, UAE. We operate the website www.novaleap360.com.

For any questions about this policy, contact us at hello@novaleap360.com.

2. What information we collect

We collect information only when you actively provide it to us. This includes:

• Contact form submissions — your name, company, email address, and enquiry message when you fill in the “Book a Diagnosis” or “Work with us” forms on our pages.
• Email correspondence — any information you include when you email us directly.

We do not run account systems, e-commerce, or any payment processing on this website. We collect no financial information.

3. How we use your information

We use the information you submit solely to:

• Respond to your enquiry or request.
• Schedule and conduct an initial sales diagnosis call if you request one.
• Send you information relevant to the programme or service you expressed interest in.

We do not use your data for automated decision-making, profiling, or marketing to you without your consent.

4. Legal basis for processing

We process your personal data on the basis of legitimate interest (responding to a business enquiry you initiated) and, where applicable, your consent. If you are located in the UAE, the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection applies to our processing of your data. If you are in the EU/EEA, the GDPR applies.

5. Cookies and tracking

This website uses minimal cookies. Specifically:

• Essential cookies — small files stored by your browser that are strictly necessary for the site to function (e.g. remembering your cookie consent preference). These cannot be turned off.
• Analytics cookies — only if you accept them via our cookie banner. We may use anonymised analytics to understand how visitors use the site. No personally identifiable information is stored in analytics cookies.

You can change your cookie preferences at any time by clicking “Cookie Settings” in the footer, or by clearing your browser cookies.

6. Third-party services

• Hostinger — this website is hosted by Hostinger International Ltd. Your visit data (IP address, pages viewed) passes through Hostinger’s servers. See Hostinger’s Privacy Policy.
• Web3Forms — our contact forms are processed by Web3Forms. When you submit a form, your name, email, and message are transmitted to Web3Forms’ servers and forwarded to our email. See Web3Forms’ Privacy Policy.
• Google Fonts — we load typefaces (Playfair Display, DM Sans) from Google Fonts. Google may collect limited data. See Google’s Privacy Policy.

We do not sell, rent, or share your personal data with any third parties for marketing purposes.

7. Data retention

We retain contact form submissions and email correspondence for up to 24 months, after which they are deleted unless an ongoing business relationship requires us to keep them longer.

8. Your rights

Depending on where you are located, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (“right to be forgotten”).
• Object to or restrict our processing of your data.
• Data portability (receive your data in a structured, machine-readable format).

To exercise any of these rights, email hello@novaleap360.com. We will respond within 30 days.

9. Security

This website is served over HTTPS. Form submissions are transmitted securely. We take reasonable technical and organisational measures to protect your data, though no internet transmission is 100% secure.

10. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. Your continued use of the site after changes constitutes acceptance of the revised policy.

11. Contact us

If you have questions, concerns, or complaints about how we handle your personal data, please contact:

Novaleap 360
Email: hello@novaleap360.com
Dubai, UAE